Privacy Policy
Last Updated: 11/14/2026
Introduction
Canada Research Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
When you place an order or create an account, we collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through our payment processor)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of visit
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional emails (with your consent)
- Prevent fraud and maintain security
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping carriers, and other service providers who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Payment Security
All payment transactions are processed through secure, encrypted connections. We do not store complete credit card information on our servers. Payment processing is handled by our PCI-compliant payment processor.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for accounting and legal purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Object to processing of your information
To exercise these rights, please contact us at info@canadaresearchlabs.ca
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.
Age Verification
Our products are intended for qualified professionals aged 21 and over. We do not knowingly collect information from individuals under 21 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@canadaresearchlabs.ca