Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") form a legally binding agreement between you ("you," "Customer," or "User") and Canada Research Labs ("Canada Research Labs," "we," "our," or "us") governing your access to and use of the website located at https://canadaresearchlabs.io (the "Site") and any products or services made available through the Site (collectively, the "Services"). By accessing the Site, creating an account, submitting an order, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Legal & Compliance page, each of which is incorporated by reference. If you do not agree, you must not use the Services.

2. Research Use Only: No Human or Animal Use

All products supplied by Canada Research Labs are sold strictly as reference materials for in-vitro and preclinical laboratory research use only. Products are not drugs, dietary supplements, natural health products, cosmetics, medical devices, food, or veterinary products, and have not been evaluated or approved by Health Canada, the U.S. Food and Drug Administration, or any other regulatory authority for any therapeutic, diagnostic, or other use.

Products are not intended for, and must not be used in or on:

• human beings (including the purchaser);
• animals, livestock, or pets;
• food, feed, or any consumer product; or
• any clinical, diagnostic, or therapeutic application.

By placing an order you represent and warrant that you are a qualified researcher, laboratory professional, or institutionally affiliated investigator acquiring the products solely for lawful in-vitro or preclinical research, and that you will handle, store, label, and dispose of them in accordance with all applicable laws, institutional policies, and accepted laboratory safety practices.

3. Eligibility

To use the Services you must:

• be at least 21 years of age;
• have the legal capacity to enter into a binding contract in your jurisdiction;
• be a qualified professional, researcher, or representative of a research entity acquiring products for lawful in-vitro or preclinical research; and
• not be located in, or ordering on behalf of any person in, a jurisdiction where the purchase, importation, or possession of the products is restricted or prohibited.

We reserve the right to refuse, cancel, or limit any order, at our sole discretion, at any time and for any reason, including suspected misrepresentation of eligibility or intended use.

4. Accounts and Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to notify us promptly of any unauthorized use. We may suspend or terminate accounts that contain inaccurate information, are linked to fraud or abuse, or otherwise violate these Terms.

5. Orders, Pricing, and Payment

All prices are listed in Canadian dollars (CAD) unless stated otherwise and are exclusive of applicable taxes and shipping charges, which will be calculated and displayed at checkout. Applicable sales taxes are calculated at checkout based on your shipping province.

Payments are processed via e-Transfer. An order is not confirmed and no contract of sale is formed until we have received cleared funds and issued a confirmation. We reserve the right to correct pricing or product errors and to cancel any order affected by such errors, with a full refund of any amounts paid as our sole liability.

Promotional codes, affiliate discounts, and bundle pricing are subject to the specific terms displayed at the time of redemption and may be withdrawn or modified at any time.

6. Shipping, Risk of Loss, and Title

Shipping, transit times, and carrier handling are governed by our Shipping Policy. Risk of loss and title to the products pass to you upon delivery to the carrier. You are responsible for providing an accurate shipping address; we are not liable for losses arising from incorrect, incomplete, or undeliverable addresses.

7. Returns, Refunds, and Cancellations

All sales are final. We do not accept returns or exchanges. If your order arrives damaged or contains an error on our part, email info@canadaresearchlabs.ca within 7 days of delivery with your order number and photos, and we will send a replacement or issue a refund.

8. Disclaimers and No Warranty

THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CANADA RESEARCH LABS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION.

Statements of purity refer to analytical purity verified by Certificate of Analysis and do not constitute any representation of sterility, endotoxin status, pharmaceutical grade, or suitability for any use in or on humans or animals. Information published on the Site, including blog posts and product descriptions, is provided for educational reference to qualified researchers only and is not medical, veterinary, legal, or professional advice.

9. Assumption of Risk and Indemnification

You expressly assume all risk associated with your purchase, handling, storage, use, and disposal of the products. You agree to defend, indemnify, and hold harmless Canadian Peptides and its directors, officers, employees, contractors, agents, suppliers, and affiliates from and against any and all claims, demands, actions, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms or any representation made in them; (b) your use or misuse of any product, including any use in or on humans or animals; (c) your violation of any law or third-party right; or (d) any negligent or willful act or omission by you or anyone acting on your behalf.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CANADA RESEARCH LABS OR ITS AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR ANY PRODUCT SHALL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU ACTUALLY PAID TO US FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE EVENT, OR (ii) ONE HUNDRED CANADIAN DOLLARS (CAD $100). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS.

11. Intellectual Property

All content on the Site, including text, graphics, logos, images, product descriptions, blog content, and software, is the property of Canada Research Labs or its licensors and is protected by Canadian and international intellectual property laws. You are granted a limited, revocable, non-exclusive, non-transferable licence to access and use the Site for lawful purchasing and research-reference purposes. Any other use, including reproduction, distribution, scraping, or commercial exploitation, is prohibited without our prior written consent.

12. Prohibited Conduct

You agree not to:

• use the Services to acquire products for human or animal consumption;
• resell, redistribute, or repackage products for any purpose other than internal research, except with our prior written authorization;
• misrepresent your identity, eligibility, intended use, or affiliation with any institution;
• use any automated means to access, copy, scrape, or interfere with the Site or its underlying systems; or
• engage in fraud, chargeback abuse, or any activity that violates applicable law.

13. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by Canada Research Labs. We have no control over, and assume no responsibility for, the content, policies, or practices of any third-party services.

14. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, including for any breach of these Terms. Sections that by their nature should survive termination (including disclaimers, indemnification, limitation of liability, and governing law) shall survive.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts located in Ontario, Canada, for any dispute arising out of or relating to these Terms or the Services, except that we may seek injunctive or other equitable relief in any court of competent jurisdiction.

Any claim must be brought within one (1) year after the cause of action arises, or such claim is permanently barred. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be indicated by updating the "Last Updated" date above. Your continued use of the Services after any update constitutes acceptance of the revised Terms.

17. Severability and Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with the Privacy Policy, Shipping Policy, and Legal & Compliance page, constitute the entire agreement between you and Canada Research Labs regarding the Services and supersede any prior agreements.

18. Contact

Questions about these Terms may be directed to us through the contact form on canadaresearchlabs.io.